Information
FAQ & House Rules
In Alphabetical Order
Air Condition
with air condition, therefore the surcharge is 7 EUR / night for air conditioned apartments. Reservation is necessary. If you would like to reserve an apartment with aircon, please mark this request in the comments field of your room reservation form, or send us an e-mail.
Airport Transfer
EUR for 1-4 persons/one way/ car. Our
driver would wait for you at the arrival’s
hall holding a board with your name on
it. We are able to provide this service
only in case your flight’s scheduled
arrival time is not later than 22:00.
Reservation is possible via e-mail
(„Contact us” menu ) presenting the
following information: flight company,
flight number, place of departure,
sceduled landing time (Budapest time), number of people arriving, contact
phone number. Please note that this service can be cancelled 24 hours before the flight
arrival. In case of late cancellation or no show, the full service charge is applied which is EUR 25.
Baby Cot
Bathtub / Shower
mail.
Breakfast
We do not serve breakfast, as we are offering self catering serviced apartments with fully equipped kitchen. However our reception staff will be happy to suggest good places to eat breakfast at a reasonable price (about 5-8 EUR/pers) within 200 m walk..
Check In Time
However, if you arrive earlier, our reception staff will help you to store your luggage and of course, we will do our best to have your apartment ready as soon as possible even before 2 PM.
Check Out Time
Cleaning, Daily Cleaning, Towel And Linen Change
We are operating self catering apartments. On your arrival day your apartment is cleaned by 14:00 and supplied with clean towels and linen. We provide cleaning service and full bed linen+towel change after 6 days included in the room rate. Please note that daily cleaning service and towel change is not included in our rates, however it is possible to order for an extra fee of 20 EUR/one time, 24 hours advanced notice is necessary at the reception. For towel change or extra towels, please turn to the reception, we do not charge for it.
Credit Card
Door Opening
Please do not leave your key in the lock from inside. If you do that and you shut the door, we won’t be able to open it by our service key, therefore we’d need to call a door specialist which has a fee of HUF 13.000, payable at the reception or directly to the mechanic.
Extra Bed
We can provide extra bed for 15 EUR / night. Please note, that these beds are comfortable for only 1 or 3 nights stay and they are not as comfortable as a normal bed. Maximum capacity is one extra bed / apartment.
GPS Coordinates
If you use GPS to find us and the address (1066 Budapest, Ó utca 24-26) is not recognized by your device, please use the following coordinates to reach our apartment house: N47 30.253 E19 03.489
Hair Drier
We provide hair dryer in each bathroom.
Internet /WiFi
We do have WIFI connection in every apartment, it is free of charge. There’s no password required.
Hair Drier
We provide hair dryer in each bathroom.
Iron
We do provide iron and ironing board in the apartments.
Kitchen Equipment
Late Check Out
Lost Key
All guests are responsible for the number of keys they received on check-in. Replacement of lost or unreturned key is HUF 5000.
Luggage
Yes, we can store your luggage at the reception area, before check in and after check out for free.
Noise
The quiet hours of the apartment house is between 22:00 pm to 7 am. Please keep all the noises down as most of our guest are here to rest and relax. The hotel reserves the right to ask any guest behaving in a manner disturbing other guests to leave our premises with no money refund.
Parking
We have limited number of underground parking place just right below the apartment house. Reservation is necessary, the cost is 15 EUR/night/parking place. Please contact us directly if you wish to book it and we will inform you whether we have available place for your dates of stay. Alternative parking is available near the apartment house as well, please contact us for further information. Parking in the street has a fee of HUF 440/hour, paying period is daily 08:00-20:00 from Mo-Fri. Nights and weekends are free of charge in public areas all around the downtown.
Payment
We accept the following payment methods: Cash (Euros or Hungarian Forints), Credit card,
Bank/Wire transfer
Pets
brought occasionally, please contact us
via e-mail.
Phone In The Room
Unfortunately we don’t provide landline phones in the apartments.
Public Transport (From The Airport, From Keleti Train Station)
If you come to Budapest by plane, you will arrive to Liszt Ferenc International Airport. When you choose public transportation to reach our apartment hotel, please follow the below steps and surely you won’t get lost:
1. Please get on the public bus no.: 100E (stop is outside the terminal) and go until „Deak Ferenc tér” (final stop) Get off the bus and go the underground metro station
2. You’d need to find metro line 1 (M1, yellow line). Take the metro M1 to the direction Mexikoi út get off at „Opera” Station (2nd stop)
3. Our apartment hotel is located behind Opera House, 2 minutes walk from the metro station. Our street „Ó utca” is the second street behind State Opera House. From Opera House, walk down in „Hajós” street and take the first corner to the right. Please find our entrance on your left next to the bar and „Otthon Centrum” Office.
Reception
Safety Box
Smoking
We have only non smoking apartments. Smoking is strictly forbidden in the apartments, as smell causes damage in the apartment, and high risk of fire. Smoking is allowed in the balconies of the apartments and the designated smoking areas of the building.
Stag / Men Only Parties
Do to our bad experiences in the last 12 years of our operation, we strictly do not accept stag parties or men only groups, or any other kind of celebration parties in order to guarantee our guests a convenient and relaxed stay.
Toiletries (Shampoo, Lotion, Conditioner )
Please bring your own toiletries, we do not supply shampoo, lotion etc.
Tourist Information
Valuables Left In The Rooms
Opera residence doesn’t take any responsibility for valuables left in the rooms/apartments. Please use our safe at the reception.
WiFi
We do have WIFI connection in every apartment, it is free of charge. There’s no password required.